A Swiss International Airline
has been recently named as the 2010 Airline of the Year in the short-haul category by the Switzerland’s ReiseBlick travel magazine. More than 1400 readers of the magazine voted Swiss to be best among the other 51 competitors.
SWISS Chief Commercial Officer, Holger Hatty while accepting the distinction said, “We are particularly delighted to win this award because it has been bestowed directly by our customers.”
The polling survey was done by the ReiseBlick magazine among the readers who traveled through air in past year. the selection criteria included quality and customer satisfaction both at the check-in and on board, and the travelers sense of satisfy and security both before and during the flight journey. Other thigs were also covered such as friendliness of the personnel, the inflight entertainment, legroom, general value-for-money and punctuality.
The airline was famed with the same name in the same category in 2007 and was ranked second in the next two years by the ReiseBlick magazine. The airline also earned the second position in 2010 in the middlehaul category, which was also conducted by ReiseBlick. The first place in the medium-haul category was taken by Edelweiss Air.
This distinction is the follow up of the SWISS Best Airline for Europe and Best Airline for North & South America, by the Business Traveller. The airline was also awarded for the nest first class seat by the Global Traveler Award.