Business travelers are important customers for all the airlines. Most
important world airlines are upgrading their services and in-flight
amenities to entice this segment of customers. After all, they have a
significant role to play in their revenues. Wi-Fi is one such facility
that has caught the fancy of airlines these days.
Most commercial airlines operating in the United States are doing their
bit to attract the lucrative chunk of travelers to fly with them by
offering internet connectivity up in the air. They believe passengers
traveling on business class tickets would love to remain connected with
work, and family through their journey. However, a study conducted
recently by American Express Global business travel has come up with an
interesting report.
According to the research, two-thirds of business travelers are least
interested in connecting to the outside world while traveling. Instead,
they like to take this opportunity to connect to their own selves and
their passions like reading a book, sleeping, chatting, or watching a
movie.
Of the total passengers surveyed 35 percent said that their companies
are willing to bear the cost of the in-flight Wi-Fi, 38 percent
passengers do not mind paying from their own pockets for the onboard
Wi-Fi. However, 61 percent or two-thirds of passengers instead of
getting a chance to remain connected online wish otherwise. Instead,
they wish to break away from work and indulge in small luxuries of life.