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SriLankan Airlines to discontinue ‘involuntary’ Economy Class upgrade to Business Class

Sri Lanka’s national carrier SriLankan Airlines recently announced that it has decided to discontinue with its policy of ‘involuntary’ Economy Class upgrade to Business Class.

Nishantha Wickremasinghe, Chairman of SriLankan Airlines, in a statement said that the airline has decided to provide business class seats only to those passengers who have fully paid for their business class tickets. Besides, the business class seats will also be provided to the members of customer loyalty program, FlySmiLes who qualify for the upgrade.

This move is aimed at providing its business class passengers with the best value for money.

The SriLankan Airlines also said that it is revamping its business class cabins in its A330 and A340 wide-body aircraft. The upgraded business class cabins will be equipped with flat bed seating and sophisticated Audio-Video-On-Demand (AVOD) entertainment systems.

The airline also said that each A330 aircraft will be configured with 18 business class seats, while each A340 aircraft will have 24 seats in the business class by the end of 2011.

** Fares are round trip, Fares incl. all fuel surcharges, our service fees and taxes. Tickets are non refundable, non transferable, non-assignable. Name changes are not permitted. Fares are subject to change without notice. Fares subject to availability. There is a higher probability of seats being available at this fare on Tuesday, Wednesday & Thursday. Certain Blackout dates may apply. Holidays & Weekend travel may have a surcharge.Other restrictions may apply.