Great, easy to use website.
I should have ask for a wheel chair in the Dallas terminal. The airport is very large and the instruction for the TRAM were fast and very hard to follow, On the return trip i did ask for a chair. Every thing was very well planned.
The telephone agent was efficient, knowledgeable, and professional and she made the requested change expeditiously.
Alice knows the importance of good customer service. She understands that customer satisfaction is the strength of the business. Thank-you Alice for taking care of me.
Very professional. Great customer service!
Ruth is one of the best agent i have ever worked with. She always goes above and beyond and I trust her completely with ALL of my air and accommodation reservations. She is fantastic.
Urvashi and Fred were quick and professional as they got my issue resolved and corrected.
Alice is great to work with. She is efficient and professional. She stays in-touch and let me to know what is going on. I appreciate her very much.
It was an absolute pleasure working with Grace. She was very patient and understanding but most of all extremely instrumental in getting a refund that I felt was not possible in the given time frame of when the tickets were purchased. Many many thanks for your persistence and assistance. I look forward to working with you in the future!!
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