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British Airways iPads to cabin crews for efficient customer service

British Airways recently announced that it is providing iPads to its cabin crews aimed at improving customer service on board.

The airline said that the iPad being provided to its crew will help them identify seated customers effortlessly, their special meal request and Executive Club status. This will help cabin crews to serve customers taking flights to London or other destinations worldwide in a much better way.

In fact, the iPads will provide complete information to the cabin crew through which they can access safety manuals, timetables as well as customer service updates.

British Airways is currently testing iPads with 100 cabin crew, and said that after its success it will equip all its senior crew members with iPads in next few months.

According to media reports, Delta Air Lines had earlier this week started testing iPads aimed at improving real-time communications with its flight crews.

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