Information Technology is working wonders for air travelers and
making their travel much easier than ever before. Leading IT provider
company SITA has recently upgraded its application iTravel. This has
come as a boon for tech-savvy passengers traveling with mobile phones.
Nearly 120 airlines as well as ground handlers are currently making use
of iTravel to provide services to the passengers.
The iTravel service is proving to be a tremendous success for the
airlines. It has allowed numerous carriers to implement passenger
booking and check-in apps for Android as well as Apple phones. The
airlines have also implemented a web app for mobile usage on other
devices with the help of this technology.
The iTravel service has incorporated the latest user interfaces using
the smart phone technology to its full advantage for providing better
service and convenience to the passengers.
The iTravel service provides some essential features. The interactive
user interface is quite attractive for the passengers. They are being
offered relevant deals according to their current location. The iTravel
is helping the airlines to use geo-location and flight search while
making successful use of graphical maps. Four airlines are currently
making use of the latest updates provided by iTravel. The airlines have
also reported that passengers are increasingly using their mobile
services after the implementation of iTravel.
SITA Vice President for Passenger Solutions Allison O’Neill remarked
that it is being witnessed that passengers are increasingly desirous to
make use of their mobile phones during the course of their journey.
Nearly 76 percent passengers are now traveling with smartphones.
However, using mobile phones for booking and check-in continues to be
below 5 percent. He said that iTravel will address this issue and will
be user friendly as much possible.