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New passenger assistant at MIA’s South Terminal now

by amit.uniyal 24. October 2014 09:19

No matter whatever time of day or night you are at Miami International Airport (MIA), a new super employee will be there for you to assist in either English or Spanish about where to get last-minute gift item or your favorite pre-flight meal.

passenger assistant

The South Terminal at Miami International Airport now boasts of a new first-rate employee called “Leticia”. This newly installed virtual passenger assistant will now be assisting the passengers all seven days a week, 24 hours a day, by providing helpful information regarding an assortment of 60 shops, restaurants and other services at the airport.

Media reports said that the virtual passenger assistant Leticia functions through high-definition projection imaging and surround sound. The best thing will be that Leticia will be operating round the clock without taking a break.

The Leticia has been initially installed as a pilot program at two entryways to MIA’s South Terminal. If this proves to be a success, the Leticia will be installed at more locations at the Miami International Airport in the coming days.

The Miami International Airport is now the latest addition in the ever rising count of airports in the United States to deploy virtual assistants for the benefit of the passengers. According to MIA officials, the Leticia will be targeting dining and shopping customers.

Emilio T. Gonzalez, Miami-Dade Aviation Department Director, said that the Miami International Airport is proud to introduce an innovative way for engaging its customers and offering them improved travel feel. The novel virtual aid would be of immense help to the passengers and help them to utilize their time at MIA through interactive, fun and entertaining way.

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Tags: passenger assistant

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