No matter whatever time of day or night you are at Miami
International Airport (MIA), a new super employee will be there for you
to assist in either English or Spanish about where to get last-minute
gift item or your favorite pre-flight meal.
The South Terminal at Miami International Airport now boasts of a new
first-rate employee called “Leticia”. This newly installed virtual
passenger assistant will now be assisting the passengers all seven days a
week, 24 hours a day, by providing helpful information regarding an
assortment of 60 shops, restaurants and other services at the airport.
Media reports said that the virtual passenger assistant Leticia
functions through high-definition projection imaging and surround sound.
The best thing will be that Leticia will be operating round the clock
without taking a break.
The Leticia has been initially installed as a pilot program at two
entryways to MIA’s South Terminal. If this proves to be a success, the
Leticia will be installed at more locations at the Miami International
Airport in the coming days.
The Miami International Airport is now the latest addition in the ever
rising count of airports in the United States to deploy virtual
assistants for the benefit of the passengers. According to MIA
officials, the Leticia will be targeting dining and shopping customers.
Emilio T. Gonzalez, Miami-Dade Aviation Department Director, said that
the Miami International Airport is proud to introduce an innovative way
for engaging its customers and offering them improved travel feel. The
novel virtual aid would be of immense help to the passengers and help
them to utilize their time at MIA through interactive, fun and
entertaining way.