New Delhi, the capital city of the Indian sub continent has long been a favored
destination for leisure travelers due to its proximity to one of the Seven Wonders
of the World, the Taj Mahal which is located in the neighboring city of Agra.
Since the late 1990s, however Delhi has increasingly become a choice destination
for business travelers as well. This has been largely due to the fact that this
erstwhile seat of Indian government has over the years become an important hub for
outsourcing in North India. The origin of this industry in Delhi can be traced back
to the late the late 1980's when British Airways began to use its base in Delhi,
for its back-office operations.
This industry though actually took off in a big way in the late 1990's when Jack
Welch, the chairman of the US Company G.E. was involved in setting up a base for
G.E.'s back-office operations at Gurgaon, a satellite city of New Delhi. Since then
the outsourcing industry in this area has grown in leaps and bounds and Delhi and
its surrounding National Capital Region(NCR) today features in the list of the world's
top 10 outsourcing destinations.
The outsourcing industry in New Delhi is largely concentrated in the four satellite
cities of its National Capital Region which includes the cities of Gurgaon, Ghaziabad,
NOIDA and Faridabad. In fact the biggest boom in outsourcing seems to have occurred
in the city of Gurgaon which was not too long ago was a simple farming community
that has now been converted into major manufacturing and service hub.
This transformation has been made possible by the tax incentives and improvements
in infrastructure that have been undertaken by the Haryana government under whose
jurisdiction Gurgaon falls. This improvement in infrastructure has attracted much
domestic and foreign direct investment in Gurgaon so much so that it is today a
glittering hub whose landscape is peppered with a plethora of glass fronted office
buildings that house the many BPO and KPO( Business Processing and Knowledge Processing)
centers. The growth of Gurgaon has also been aided by the excellent transport links
that enjoys with the capital city of Delhi. In fact Gurgaon is directly connected
to the New Delhi airport by an eight lane expressway which makes this outsourcing
hub extremely accessible to overseas visitors.
A wide array of US and European companies like Motorola, Nokia, Ericsson, IBM, Google
Inc, Microsoft, SAP, Royal Bank of Scotland, Mckinsey & Co, Accenture have today
outsourced various services to companies in Gurgaon and this trend only seems to
be growing. This has consequently resulted in much business travel to and from New
Delhi as North America continues to be the largest market for the services offered
by the Indian outsourcing industry.
If your company already has an outsourcing center in Gurgaon or is in the process
of setting up one in conjunction with a BPO/KPO company located in Gurgaon, then
this process is bound to require much business travel to and from New Delhi for
according to a recent Harvard Business school survey, face- to-face meetings are
the most essential tools for a successful business partnership. This fact assumes
even more importance when a business relationship transcends boundaries and cultures
as in the case of a US based business and its outsourcing partner.
In such a scenario you would do well then to tie with the New York based travel
management company, Fare Buzz which specializes in cost effective and efficient
business class travel. Fare Buzz has an exclusive relationship with over 60 domestic
and international airlines and through this exclusive relationship, it can procure
much needed business class tickets which are an essential tool of business travel
at substantial discounts. Moreover these cheap business class airline tickets come
with all the perks that are associated with regular business class like mileage
accrual and pre-assigned seats.
Traveling to New Delhi from the US usually involves a long haul flight and you can
either choose to fly direct on a carrier like Continental or break your journey
in Europe. Depending on your preference, Fare Buzz's travel team which is manned
by experienced ‘live' travel consultants who are on hand seven days a week can help
you tailor the most appropriate route that is suitable for you. Additionally they
can also effectively take care of your hotel stay and ground transportation requirements
in New Delhi. So if you are looking to trim costs in all aspects of your business
including business travel, be sure to give Fare Buzz a call at 1-800-847-1963 before
you make your plans for that important trans-continental journey to New Delhi.