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TESTIMONIALS
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Dear Andrew,

I hope that this email finds you well! I am writing to express my appreciation for the way in which a difficult situation was handled with a former client of mine by Clive. Clive was very attentive and he listened to the entire story, using great customer service skills, interpersonal communication skills, concern, discernment and logic.
I feel that it is necessary to point this out because, we are all working in the customer service industry and it can be difficult at times to have patience and when I see someone who delivers great customer service I believe that it should be recognized. I felt very supported in explaining the entire situation and was satisfied that logic and fairness was used in the outcome.
I love using Farebuzz because as a new and independent travel consultant Farebuzz has shown me great support, allowed me to learn more about this business and is always only a phone call away and sometimes they even call me with information! I even noticed that there are pretty short wait times on the phones as compared with other suppliers.

Kind regards,
Latoya Gordon
Travel ConsultantApril 23, 2014

Dear Ashton,

I just wanted to let you know what a fantastic job that your agent, Ashton, did with helping me find the best trip and rate.
I have never used a service like yours before, but I can assure you, I will again! He went over and above to make me feel like he had my best interest at heart!

Thanks
Sandy McKeel April 3, 2014

I work through Simon generally, and I always book Business Class or First Class. Simon has always provided me with quick responses, easy changes in schedule, and most importantly excellent fares.

Farebuzz has relationships with all of the global alliances, including the biggest ones of OneWorld and Star Alliance, and this allows me to use a multitude of airlines and get the most competitive fares, Best of all, Simon, or someone at Farebuzz, is always available to assist with changes when I am on the road in places like China and Russia, as schedule changes in these types of locations are always painful.

Thanks
JeffMarch 5, 2014

Hello Susan,

This is my thoughts about Fare Buzz.

I use Fare Buzz for all my travel need for several years, because they are prompt and their travel agents are qualified and professional. The outstanding customer service is the Icon of Fare Buzz, which I was looking for long time. Quick quote and quick calls return are always my major concern, but I don't remember even a single incident where Fare Buzz was failed to return my calls or taken more than 2 hours to quote the fare. Their prices are always competitive.

In addition, Ms Susan Quirindongo calls me after each booking and ask if she can help any further. I have already recommended Fare Buzz to all my friends and family and I will keep recommending to other.

Thank you and good luck
Tanveer KirmaniFeb 15, 2014

My name is Jill Green and I ordered a couple of plane tickets via Ashton earlier today.
I want to tell you how wonderful he was to work with .

He was VERY conscientious, making sure he had my phone number in case we got disconnected, checking for non-stop return tickets for me b/c I was hesitant for my daughter to have a return flight that wasn’t direct, and making sure everything was perfectly accurate!
Thanks for your attention!

A Very Happy Costumer,
Jill GreenJanuary 27, 2014

Thank you, Ashton

I am confirming this ticket. I appreciate your effiecency, courteousy, and effectiveness. This was my first experience using this company and was anxious to do it properly as multiple stops were required.

I am so grateful the company provided human help! Ashton, you represented the highest qualities in meeting my specific needs. This trip is for a wedding and taking my 90 yr. old mother, so much care was needed.
Thank you,again.Please share with your Manager, Alice.

Sincerely,
Heidi KatagiharaJanuary 27, 2014

Hello Valerian

Thanks you very much for helping us booking my flight to Guadalajara and the Hotel Crown Plaza there for January 14/15, 2014.
Your kindness we'll remember and take advantage of in future.

Regards
Nari
Narindera P. DhawanJanuary 17, 2014

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